Job Description: Why join DXC Technology?

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

The Workers' Compensation Team Manager is responsible for overseeing the management of self-insured workers' compensation claims. This role involves leading a team of claims administration staff, case managers and specialists, ensuring compliance with regulatory requirements, and implementing best practices to optimise claims processing and outcomes.

What you will be doing

• Team Leadership: Supervise, mentor, and develop the workers' compensation team to enhance performance, productivity, and morale.
• Claims Management: Oversee the handling of workers' compensation claims from inception to resolution, ensuring timely and fair processing.
• Compliance: Ensure all claims are managed in accordance with applicable laws, regulations, and company policies.
• Workflow management: Analyse claims and call data to identify trends, and develop strategies to improve the self-insurance program.
• Collaboration: Work closely with internal stakeholders (HR, Legal, Safety) and external partners (medical providers, insurance brokers) to facilitate effective claims management.
• Training and Development: Provide training to team members on best practices, regulatory changes, and company policies related to workers' compensation.
• Risk Management: Identify opportunities to reduce risk and improve workplace safety through data analysis and collaboration with customer safety teams.

The Skills you will bring

• Education: Bachelor’s degree in business administration, Human Resources, Risk Management, or a related field desirable
• Experience: Minimum of 5 years of experience in workers' compensation claims management, with at least 2 years in a supervisory role.
• Knowledge: Strong understanding of workers' compensation laws and regulations, particularly in a self-insured context.
• Skills: Excellent leadership, communication, and analytical skills; proficiency in the Microsoft Office Suite.

Personal Attributes

• Strong decision-making and problem-solving abilities.
• Detail-oriented with a focus on quality and compliance.
• Ability to work collaboratively in a team-oriented environment.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC

• More time to do the things you love with flexible leave options, including purchased leave

• Take time to give back with charitable and emergency services volunteer days

• Well-being matters to us and our Employee Assistance Program is there to support you and your family

• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities*.*

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available

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