RR-0332849- Sr Analyst III Business Process Transactions at Luxoft (DXC)

Job Description:

• Job Profile Summary
• To provide support to the claims staff and to perform other office tasks depending on the client program.

PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Sets up and enters new claims into claims management system.

• Process WC/GL claims and other allied support for Leading Insurance TPA

• Inputs and reviews notes/diaries in claims management system as instructed.

• Processes payments.

• Processes mail; handles filing, faxing, and photocopying.

• Reviews, prepares, creates, and/or sends letters, reports, and forms.

• Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

• Knowledge of BPO/KPO Industry and General Insurance/Workers Compensation Domain.

• Must be capable of responding to client correspondence/queries

• Go getter and ability to learn faster.

• Should have eye for detail with a good analytical skill.

• Flexible, highly motivated & Team player.

• Ability to work under pressure while delivering desired results.

• Must be willing to work in US time zone (evening Shift).

QUALIFICATIONS:

Minimum Graduate – Preferred Gradation (B.Com / BBM / BBA/ B.Sc)

Experience:

Minimum Six (6) Years of clerical or customer service experience or equivalent combination of education and experience required.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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