Job Description: Roles & Responsibilities

• Install, configure, and manage VMware v Sphere 7/8.x ESXi Infrastructure

• Perform advanced diagnostics and resolve complex VMware ESXi and vCSA issues

• Troubleshoot ESXi host failures, v Center outages, and datastore disconnection events

• Build and patch ESXi hosts and v Center appliances using VLCM, esxcli, and other tools

• Replace custom certificates for vCSA and v Sphere Replication (vREP) appliances

• Conduct performance and capacity investigations across clusters, hosts, storage, and VMs

• Configure and manage HA, DRS, SDRS, resource pools, and cluster-level configurations

• Address CPU, memory, and disk bottlenecks and optimize resource usage

• Perform VM migrations (v Motion, Storage v Motion) and resolve related issues

• Support and troubleshoot Fault Tolerance (FT) related configurations

• Manage VCSA backup and restore procedures · Administer v Center roles, permissions, users, and groups

• Execute routine maintenance: performance tuning, break-fix, troubleshooting, health checks

• Work with server hardware (Lenovo, HP, Dell) and troubleshoot hardware-related issues

• Utilize vendor tools like HP One View, Lenovo XClarity, Dell Open Manage

• Collaborate with internal teams to resolve technical issues via structured incident/problem/change management processes

• Use Service Now (SNOW) for ticketing and workflow tracking

• Document technical solutions and perform knowledge transfer when necessary

Required Skills

• VMware v Sphere 7/8.x: Installation, configuration, and advanced administration

• v Center Server Appliance (vCSA) & ESXi troubleshooting

• Patch management via VLCM or esxcli

• Certificate management for vCSA & vREP

• High availability technologies: HA, DRS, SDRS

• Performance tuning and capacity planning for virtual infrastructure

• Hands-on experience with v Motion, Storage v Motion, and FT

• v Center User and Role Management

• Familiarity with hardware management for Lenovo, HP, and Dell

• Backup and restore strategies for vCSA

• Strong understanding of basic networking

• ITIL practices: Incident, Change, and Problem Management

• Hands-on experience with Service Now (SNOW)

Good-to-Have Skills

• Knowledge of Aria Operations / Aria Operations for Logs

• Exposure to AWX automation platform

• Familiarity with scripting or automation for VMware environments Soft Skills & Other Requirements

• Strong troubleshooting and analytical skills

• Excellent written and verbal communication

• Ability to work in a dynamic and flexible support environment

• Customer-centric mindset and commitment to issue resolution

• Willingness to work on rotating shifts, including nights/weekends/holidays

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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