Job Description:

Key Responsibilities:

• Oversee the technical delivery of Service Now GRC solutions, including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk.
• Partner with risk, compliance, audit, and security stakeholders to design scalable, automated workflows aligned with governance frameworks.
• Configure and develop GRC modules using best practices across scripting, automation, data modeling, and integration patterns.
• Provide technical leadership across GRC workstreams, ensuring consistent standards, architectural alignment, and platform governance.
• Support integrations between Service Now and enterprise GRC, security, and risk systems.
• Conduct technical workshops, solution design sessions, and architecture reviews to validate requirements and guide implementation decisions.
• Implement automated controls, risk scoring models, issue management workflows and continuous monitoring capabilities.
• Support UAT, deployment planning, and post-implementation stabilization.
• Produce high-quality technical documentation, including solution designs, data structures, and workflow diagrams.
• Stay current with Service Now GRC roadmap updates and evolving regulatory trends to inform strategic enhancements.

Required Experience & Skills:

• 3 to 5 years of experience implementing Service Now GRC solutions, including configuration of Policy & Compliance, Risk Management, and Audit workflows.
• Strong technical proficiency across the Service Now platform, including Javascript, Glide API, Flow Designer, and Integration Hub.
• Understanding of governance frameworks such as ISO, NIST, SOX, GDPR, or similar regulatory standards.
• Ability to design secure, compliant, and scalable GRC solutions aligned with enterprise governance and risk methodologies.
• Experience integrating Service Now with security, risk, or compliance systems.
• Experience working within Agile delivery environments.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant Service Now certifications preferred.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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