Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Lululemon Liaison Office (LLO) Sample Team ensures that our product samples are not only of the highest quality but are also delivered on time and aligned with our sampling calendar. Our team fosters strong relationships across functions, working closely with partners to support innovation and precision in every sample we produce.

A day in the life- Lead high-level discussions with project leads to align on sample strategies and resolve bottlenecks.

• Synthesize complex sample data and liability tracking into strategic reports for senior management, identifying emerging trends and providing proactive solutions for long-term scalability.
• Monitor sample timeliness, conducting checks and assessments to uphold Lululemon's standards.
• Maintain and follow the sample program calendar, ensuring sample progress aligns with established timelines.
• Communicate sample program milestones and any potential delays to cross-functional teams, including designers, product developers, and quality teams.
• Develop and maintain strong relationships with internal teams, as well as vendors, for seamless communication and collaboration.
• Troubleshoot and provide alternative solutions when current sample processes face challenges or delays.
• Lead the charge in resolving sample-related issues by coordinating with relevant stakeholders and developing both short-term fixes and long-term solutions.
• Visit factories as needed to oversee sample production, and support vendor adherence to Lululemon’s sample guidelines.
• Take the initiative in projects and creative problem-solving to drive improvements in sample processes.
• Track sample development status through data entry, analysis, and report generation for visibility and accountability.
• Manage and oversee the Raw Material liability tracker to ensure accurate tracking and transparency.
• Coordinate mass communications to engage vendors, ensuring alignment on sample expectations and requirements.
• Lead and implement strategies to optimize sample lead time and costs.
• Act as a mentor and coach to teams and partners, fostering a culture of learning, growth, and excellence within the sample team.

Qualifications:

• Ideal Background: Bachelor's degree in Textiles, Apparel, or a related field; at least 7 years of experience in sample production or a similar role within the fashion industry. Knowledge of textiles, garment construction, and sampling processes is essential.
• Analytical Skills: Experience in identifying workflow inefficiencies, resolving production bottlenecks, and providing data-driven insights to optimize sample processes.
• Bilingual Communication: Fluent in both Mandarin and English to support seamless communication with vendors and internal teams.
• Technical Skills: Proficiency in MS Excel is essential; familiarity with Microsoft Office and sampling tracking tools (such as ERP or PDM) is a plus.
• Creativity and Problem-Solving: Ability to devise unconventional sampling solutions when existing methods are not feasible, emphasizing the value of innovative thinking.
• Personal Qualities: Organized, communicative, self-motivated, and adaptable with a passion for quality and innovation.

Must haves:- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Learn more about what it's like working for lululemon in our Asia-Pacific markets: