
Manufactures electric vehicles and supplies advanced electric vehicle powertrain systems.
Mobile Service Technician, Detroit
Required skills
Customer Service
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
The Mobile Service Technician is a unique position that covers field service repairs. This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field. Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion. Responsibilities:
-
Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
-
Work directly with clients to provide a high level of customer experience
-
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
-
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
-
Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
-
Accurately document client concerns for diagnosis and repair
-
Follow correct repair order documentation procedures, i.e.
The Three C’s:
-
Invoice and collect payment
-
Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
-
Review appointment schedule to plan travel time and visit duration for mobile services
-
Provide support at Service Center based on demand
-
Ability to travel in assigned territory and other service locations
-
Other duties as assigned
Qualifications:
-
2-5 years of experience as an automotive service technician
-
Self-sufficient, highly organized and comfortable working independently and as part of a team
-
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
-
Customer facing experience exhibiting excellent written and verbal communication skills
-
Proficient in Microsoft Office as well as learn proprietary DMS software
-
EPA 609 Certification
-
Willingness to complete Lucid provided CPR training post hire
-
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Preferred Qualifications:
-
ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
-
Previous Mobile Service Technician experience
-
Previous experience with EV diagnosis and repair
-
Experience in luxury automobile repair environments
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
To all recruitment agencies: *Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. *
Total Views
0
Total Apply Clicks
0
Total Mock Apply
0
Total Bookmarks
0
Similar jobs

Aviation Maintenance Technician S2 - 1st Shift (Onsite)
Raytheon (RTX) · US-TX-IRVING-2701 ~ 2701 Regent Blvd ~ DFW AIRPORT

Maintenance Technician- Weekend Shift
Emerson · Shakopee, MN, United States, US

Facility Maintenance Technician 2
Curtiss-Wright · Client Site - USA - RI - Johnston - Hartford Avenue I-295

Facilities HVAC Technician
Raytheon (RTX) · US-MN-BURNSVILLE-WEST ~ 14300 Judicial Rd ~ WEST BLDG

Maintenance Technician 2 - Regional Distribution Center - Oconomowoc, WI
Target · 1100 E Valley Rd, Oconomowoc,WI 53066-4821
About Lucid Motors

Lucid Motors
PublicThe Lucid Gravity is a battery electric mid-size luxury crossover SUV produced by the American company Lucid Motors since late 2024. It is the brand's first SUV and second vehicle overall, and has a multitude of different features and amentities.
1,001-5,000
Employees
Newark
Headquarters
$12B
Valuation
Reviews
10 reviews
3.9
10 reviews
Work-life balance
2.5
Compensation
3.8
Culture
4.2
Career
3.2
Management
3.0
70%
Recommend to a friend
Pros
Great team and collaborative culture
Innovative and cutting-edge projects
Supportive management and environment
Cons
Fast-paced and stressful environment
Poor work-life balance and long hours
High expectations leading to burnout
Salary Ranges
250 data points
Mid/L4
Senior/L5
Intern
Director
Mid/L4 · Mechanical Engineer
46 reports
$147,059
total per year
Base
$125,444
Stock
$21,615
Bonus
-
$104,238
$211,160
Interview experience
6 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Onsite/Virtual Interviews
5
Offer
Common questions
Technical Knowledge
Coding/Algorithm
Behavioral/STAR
Past Experience
Latest updates
Executive Turnover at Lucid Motors Adds Uncertainty Ahead of Next EV Launch - TipRanks
TipRanks
News
·
1w ago
A 57-Kilo Motor That Puts Out 279 Horsepower Just Changed the Math for Electric Cars. It's Going Into a $50,000 Lucid - Autonocion.com
Autonocion.com
News
·
2w ago
Corporate Sales Supervisor at Lucid Motors (Riyadh, Saudi Arabia)
**Lucid Motors** — Riyadh, Saudi Arabia, 🇸🇦 **Work Model:** On-site **Experience:** Mid-level · 5+ years **Type:** Full-time **Category:** Marketing & Sales **Skills:** Sales, Customer Relationship Management, Salesforce, Team Leadership, Client Relations --- **What you'll do** Supervise sales team, manage corporate/government client relations, and ensure high customer satisfaction for electric vehicles. **Key requirements** - Ability to write and speak both Arabic and Englis
·
2w ago
·
1
Uber (UBER) now owns 11.5% of Lucid (LCID): it gets interesting - Electrek
Electrek
News
·
2w ago