
Specializing in home improvement.
District Merchandising Service Manager at Lowe's
About the role
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a District Merchandising Service Manager, this means:
- Empowering the Merchandising Service team to execute projects consistently and provide an excellent customer experience.
- Encouraging associates to identify opportunities to improve efficiency, merchandising, and displays.
- Overseeing and forecasting potential operational or safety issues during project planning.
The District Merchandising Service Manager (DMSM) directs the execution strategy for Merchandising Service teams to promote a better shopping experience. This leader drives improvement and consistency in store product reset projects, sets merchandise maintenance priorities, and analyzes and resolves merchandising issues. The DMSM also manages related travel and budget expenses. To be successful, this leader must be able to collaborate effectively and build strong relationships with key stakeholders.
The District Merchandising Service Manager is also responsible for supporting and leading Merchandising Service teams, both daytime and overnight travel teams in the district by providing guidance, mentoring, and coaching to District Quality Coordinator and Merchandising Service Manager.
Travel Requirements: This position travels daily between stores throughout the district to provide overall leadership around the execution of Merchandising service projects, resets and service.
What We're Looking For
- Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
- Requires morning, afternoon evening, and overnight availability any day of the week.
- Required to travel within assigned district.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
- High school diploma or equivalent.
- 3 years of experience in a fast-paced retail environment OR 2 years of Lowe's store experience.
- 2 years of supervisory experience including coaching/training team members.
- Valid driver’s license with reliable transportation.
- Ability to pass MVR screen in accordance with company requirements.
- Ability to travel between stores within district.
- Available to work overnight and weekends as required.
Preferred Qualifications
- 2 years of experience leading a distributed workforce (e.g., multiple units across stores).
- 2 years of product merchandising experience including reading planograms, setting up and tearing down displays.
- Experience using Microsoft Office products (e.g., Excel, Outlook).
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Required skills
Team leadership
Merchandising
Operations management
Coaching
Project execution
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About Lowe's

Lowe's
PublicSpecializing in home improvement.
10,001+
Employees
Mooresville
Headquarters
$11.2B
Valuation
Reviews
10 reviews
3.3
10 reviews
Work-life balance
2.8
Compensation
3.5
Culture
3.2
Career
2.5
Management
2.9
45%
Recommend to a friend
Pros
Friendly coworkers and team environment
Flexible scheduling and hours
Good benefits and health coverage
Cons
Poor management and lack of support
Limited advancement opportunities
High pressure and unrealistic expectations
Salary Ranges
54 data points
Lead/L5
Mid/L4
Senior/L5
Director
Lead/L5 · LEAD ANALYST, DACI ANALYTICS
1 reports
$149,023
total per year
Base
$130,021
Stock
-
Bonus
-
$149,023
$149,023
Interview experience
52 interviews
Difficulty
4.1
/ 5
Duration
21-35 weeks
Offer rate
23%
Experience
Positive 68%
Neutral 16%
Negative 16%
Interview process
1
Recruiter Screen
2
ML Coding
3
ML System Design
4
Research Discussion
5
Team Interviews
Common questions
ML fundamentals
Design an ML system
Research paper discussion
Statistical concepts
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