Learning Analyst - Analytics at Lowe's

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact
The primary purpose of this role is to support the Learning Managers and Directors in understanding the enterprise learning strategy and supporting the development of learning programs for Lowe's associates – corporate, stores, supply chain, contact centers and leadership. The role helps to develop, and integrate, human resource learning programs and associates to achieve strategic business goals and operational objectives. Assures operations and deliverables meet or exceed organizational objectives and integrates with other HR functions as appropriate.

The Learning Analyst supports the learning and development demand planning cycle for the appropriate associates in conjunction with business requirements. Supports the design of HR training programs for leaders, managers and employees, including onboarding. This role is responsible for ensuring solutions meet or exceed individual objectives, adheres to HR and performance goals, and aligns with Lowe's business strategies. To accomplish this, the Learning Analyst must have knowledge of Lowe's business policies, strategies and operational environment.

What You Will Do

• Supports the Learning Managers and Directors to coordinate service delivery strategies and processes across the organization. Support cross-functional service center projects and ensure timely completion of assigned responsibilities within established constraints.
• Supports the Manager Learning Design with significant input into development of all instructional training programs, curriculum and delivery methods for associates (in-person, online, self-service, etc.) and mediums such as audio-visual materials, instructor guides, etc.
• Supports the needs assessment for training and staff development to enhance the effectiveness of store associates performance in achieving the goals and objectives of the company.
• Supports the design of training programs for leaders and associates.
• Part of a collaborative learning culture that engages employees, managers, and the associate readiness team as partners in building the organizational skill base.
• Part of a strong, collaborative working relationships with HR Business Partners (HRBPs), business leaders, team members, vendors and other key stakeholders.
• Supports the execution of compliance programs, internal audits, external audits, and government audits related to required learning courses.
• Stays apprised of best in class solutions to create engaging programs for multiple workforce skill sets and generational needs.
• Works with reporting team to evaluate and measure instructional solutions to gauge effectiveness.

Minimum Qualifications

• Bachelor’s degree Instructional Design, Learning, Leadership, Psychology, Business or other related fields preferred or equivalent years of experience or equivalent years of experience in lieu of education requirement, if applicable
• 3 Years of Experience in training delivery and/or instructional design experience required; preferably for a large multi-state and/or global company
• 3 Years of Progressive experience one or more specialty functions of Human Resources, with a significant portion focused on talent management (e.g., talent acquisition, employee and/or leadership development, instructional design, training, performance management) and a mix of operational, strategic, and systems thinking experience
• 3 Years of Experience successfully managing multiple priorities & projects through successful delivery & implementation under time, budget, and political pressure
• 3 Years of Experience designing organizational learning programs
• 3 Years of Experience consulting with sponsors, stakeholders, and project team members.

Preferred Skills/Education

• Master’s degree in Instructional Design, Learning & Development, Organizational Development, Psychology, Business, Analytics, Statistics, Data Science, Human Resources, or related field preferred
• 5 years of experience in training delivery, instructional design, learning analytics, business analysis, and/or talent development experience required; preferably within a large multi-state and/or global organization
• 5 years of progressive experience in one or more Human Resources specialty functions, with significant focus in talent management, learning and development, instructional design, learning analytics, workforce analytics, performance management, and/or organizational effectiveness; including a mix of operational, strategic, analytical, and systems-thinking experience
• 5 years of experience analyzing learning, talent, and/or business performance data to create reports, dashboards, insights, and actionable recommendations for leaders and stakeholders
• 5 years of experience successfully managing multiple priorities and projects through delivery and implementation under time, budget, and organizational pressure
• 5 years of experience designing, measuring, and optimizing organizational learning programs using data-driven decision making
• 3 years of experience consulting with sponsors, stakeholders, project teams, and business leaders to identify learning needs, interpret performance data, and recommend solutions
• Experience with reporting, analytics, and visualization tools (e.g., Excel, Power BI, Tableau, Workday Reporting, or similar platforms)
• Experience with ERP and/or HRIS systems (Workday preferred)

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.