Key Responsibilities

• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency safely.
• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility.
• Ensures daily inspection of physical condition of distribution center and equipment directing needed maintenance and/or repair.
• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives.
• Recruits, hires, trains, develops, and retains effective shift management teams in partnership with Talent Acquisition.
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs.
• Sets goals, communicates clear expectations for managers, and provides timely and constructive feedback.
• Provides the resources and support needed for successful and safe facility operations.
• Communicates effectively with managers and associates regarding business objectives or current issues.
• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion as applicable.
• Delegates responsibilities fostering open dialogue amongst associates.
• Works closely with associates to set goals and provides open feedback and coaching to drive performance improvement.
• Aligns team efforts building accountability and measuring progress in achieving results.
• Identifies and addresses improvement opportunities leading the entire facility through change.
• Ensures all safety policies and procedures are implemented and observed and equipment and work areas are clean and well organized.

Required Qualifications

• Bachelor’s degree Supply Chain Operations or a related field, or equivalent combination of education and experience or equivalent years of experience in lieu of education requirement, if applicable
• 6+ years of operations experience in a large volume center environment
• 3+ years of leadership experience with direct reports, including experience leading managers

Preferred Qualifications

• Experience in customer service, retail, or call center
• yellow belt or above

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.