• What You Will Do

• Files department records/documents according to established guidelines

• Fields and screens telephone calls, letters and other correspondence and uses knowledge of department procedures to answer routine questions

• Solves general problems for internal and external customers

• May handle confidential and sensitive information

• Prepares routine documents, reports and other correspondence for the department in a timely manner

• Proofreads and edits documents for spelling and grammar

• Schedules appointments and maintains calendars for department and supervisor

• Assists in preparing agendas for meetings, organizing supporting documents for meetings and taking minutes for meetings

• Makes travel arrangements and serves as contact person for attendees

• Helps to onboard new employees by arranging workspace, arranging computer equipment, supplies, etc.

• Assists with coordination of special events, provides logistical support such as room reservations, catering, etc.

• Sorts and distributes physical mail according to line of business and ensures correspondences are sent to the appropriate recipients

• Processes department invoices, including any physical altering Handles incoming calls for general claims line; triage voicemails or questions accordingly

Minimum Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable

• 1 Year Experience in Administrative role

How We Support You

As an industry leader, we invest in the people and technology needed to grow and win as a team.

• Culture of Belonging:

Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.

• Financial Future:

We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.

• Bonus Potential:

When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.

• Health and Wellbeing:

We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.