Description:

You will be an Operations Center Analyst for the F-35 Program at our Wright-Patterson Air Force Base Operations Center in Ohio. Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers / sites.

What You Will Be Doing
Your responsibilities will include but are not limited to:

• Functions as conduit between internal and external customers and the F-35 Sustainment organizations including Sustaining Engineering, Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment, Training, and others as needed.

• Candidate will also play a key role in keeping the F-35 Operations Center processes current and for proposing and implementing new processes and best practices as the F-35 Operations Center matures.

• The selected candidate's specific roles and
  responsibilities will include focusing on improving the overall F-35 Fleet Aircraft Availability and Mission Capability rates of the growing F-35 Fleet and customers through tactical day to day engagement.

• The F-35 Ops Center is a 24/7/365 operation, and the candidate may be required to work different shifts and days as needed. Shifts will include first, second, and third. Work days will include weekdays, weekends, and holidays.

• Must be a United States citizen. Must be able to obtain a final Secret Security Clearance. Must be able to obtain F-35 Program access.

What’s In It For You:

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here.

Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Basic Qualifications:

The following Basic Qualifications are skills that a candidate must possess to be considered for this position:

• Experience working in a customer service call center responding to customer emails and phone calls.

• Experience in the use of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
  Desired Skills:

The following Desired Skills are not required but are those skills that would set a candidate apart from the other candidates:

• Experience in a fast paced, dynamic, work environment
• F-35 Autonomic Logistics Information System (ALIS) to include Siebel Customer Relationship Management (CRM) and Analytics, Computerized Maintenance Management System (CMMS) tools;
• Familiarity or experience with the following: Customer support skills and/or military aircraft maintenance experience.
• Must be able to multitask and prioritize workload with minimal supervision
• Presentation design, web environment, process design
• Excellent communication skills,
  both written and verbal
  Security Clearance Statement:

This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level:

Secret
Other Important Information You Should Know Expression of Interest:

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely:

Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules:

This position requires the candidate to work over the weekend including Friday and Monday.
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position:

9x80 every other Friday off
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level:

Experienced Professional
Business Unit:

AERONAUTICS COMPANY
Relocation Available:

Possible
Career Area:

Product Support
Type:

Full-Time
Shift:

Third