Executive Support Technician ~ Secret Required ~ Onsite Littleton, CO at Lockheed Martin

Description:

This Executive Support Technician provides high-touch, white-glove IT support to C-level executives and senior leadership, acting as the primary point of contact for technical issues. This role requires exceptional customer service, discretion, and advanced troubleshooting for Windows/Mac, mobile devices, and AV systems to ensure seamless productivity.
Basic Qualifications:

• Significant experience providing exemplary support for Corporate Executives and their staff.

• Outstanding analytical, problem solving, and troubleshooting skills.

• Significant Desktop support experience with Windows OS (Windows 10, 11).

• Proficiency with Microsoft Office suites

• Experience operating and maintaining HW/SW configurations

• Knowledge of Cloud Computing

• Experience supporting IT equipment to include:
  § Desktop PCs, Workstations and Laptops, Apple systems.
  § Printers and other peripherals.
  § Networking devices and other infrastructure components (to include Wireless technologies).
  § Stationary communications devices, such as desktop and conferencing phones, Mobile personal wireless devices, such as i Phone, i Pad, Tablets/Lite-weight, Laptops.
  § Other electronic devices as required.
  o Ability to work a flexible work schedule as needed and support 24/7 on call schedule.
  o Locations require US Citizenship
  Desired Skills:

• Familiarity with Lockheed Martin policies and procedures.

• Knowledge of LM Space Systems Company

• Outstanding customer service skills and commitment to customer service.

• Significant experience interfacing with customers, IT management, and vendors; effectively representing the IT support organization.

• Excellent and effective teaming skills.

• Excellent written and verbal communication skills.

• Experience researching and supporting new and emerging technologies.

• Experience in IT customer service environment using Service Central ITSM, in support of Windows desktop and high- end engineering tools.

• Working knowledge of server architecture and administration.

• Networking devices and other infrastructure components (to include Wireless technologies).

• Audio/visual systems, such as projectors and teleconferencing equipment, and conference room support.
  Security Clearance Statement:

This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level:

Secret
Other Important Information You Should Know Expression of Interest:

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely:

Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules:

Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position:

9x80 every other Friday off
Pay Rate:

The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $67,000 - $117,990. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered:

Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level:

Experienced Professional
Business Unit:

ENTERPRISE BUSINESS SERVICES
Relocation Available:

No
Career Area:

Information Technology
Type:

Full-Time
Shift:

First