Security Supervisor - HISTORY, Ottawa

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

The Security Supervisor supports the Security Manager in the day-to-day operation of the security department, helping to ensure the safety and security of guests, employees, artists, and the venue. This role provides on-shift leadership to security staff, monitors compliance with venue policies and procedures, and helps maintain a safe and welcoming environment. The Security Supervisor assists in responding to incidents, conducting patrols, monitoring premises, and helping prevent theft, violence, and violations of venue rules while contributing to operational efficiency and guest satisfaction under the direction of the Security Manager.

Responsibilities:

• Work in conjunction with Security Manager and venue management Team to ensure compliance with all policies and procedures that relate to the security department as well as local, state, and federal laws and regulations.

• Managing relationships with third party security includes scheduling/managing labour.

• Monitor and authorize entrance and departure of employees, visitors, and other people to guard against theft and maintain security of premises.

• Moves throughout the venue and all areas to visually monitor and take corrective action when needed.

• Provides guidance and improvement and implements necessary adjustments.

• Investigates and resolves security complaints. Interacts positively with guests.

• Circulating among visitors, patrons, or employees to preserve order and protect property.

• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

• Trains, supervises, counsels and disciplines security staff for the efficient operation of the security department.

• All other duties assigned by the Security Manager and venue management.

Qualifications:

• High School Diploma or equivalent preferred.

• At least 3 years of experience in a similar role.

• Security License required.

• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.

• Proven ability to effectively de-escalate tense or high-pressure situations while maintaining professionalism and guest safety.

• Strong strategic thinking and creative problem-solving skills.

• Excellent verbal, written and interpersonal communication skills.

• Acute sense of judgment, tact, and diplomacy.

• A keen sense of teamwork and ability to execute programs.

• Position requires constant walking, climbing stairs, lifting, and carrying 50 lbs.+ and occasional sitting.

• Flexible availability, including evenings, weekends, and event-based scheduling.

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

The expected compensation for this position in Ontario is: $25 per hour.

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodation for candidates with disabilities is available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined in this job description may not be all-inclusive and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.