Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Within this world, The VIP Lounge represents a signature premium experience as a Japanese-inspired listening lounge and elevated hospitality environment where analog sound, curated design, and exceptional service meet. Featuring a built-in DJ booth, vinyl-lined walls, intimate lighting, and a refined food and beverage program, The VIP Lounge offers a sanctuary of warmth and exclusivity inside the iconic Hollywood Palladium.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The VIP Lounge at Hollywood Palladium is seeking Security Team Members. This team will help deliver a premium, welcoming, and safe environment by overseeing guest entry, membership verification, venue policies, and the overall safety of the lounge and connecting VIP entrance into the Palladium. Security in The VIP Lounge is a high-touch hospitality role: part guardian of the space, part ambassador of the brand.

WHAT THIS ROLE WILL DO

· Ensure the safety and security of patrons, employees, and venue assets.

· Manage the exclusive entrance and conduct regular patrols of VIP Lounge and corridor and respond promptly to all security and safety-related calls.

· Prevent and resolve altercations among guests, lead emergency evacuation procedures when necessary.

· Inspect guests for prohibited items using metal detectors or pat-down searches; enforce venue policies on photos/videos/recording devices.

· Check identification for guests appearing under 30 who consume alcoholic beverages.

· Safeguard against theft and property damage; remove hazards and maintain a clear, safe environment inside and outside the venue.

· Interact with patrons, vendors, and employees in a courteous and professional manner while verifying memberships, premium tickets or other credentials.

· Anticipate guest needs and provide proactive assistance to enhance their experience.

· Attend pre-shift meetings and complete all assigned tasks within established guidelines and deadlines.

· Set up areas before opening and maintain cleanliness throughout the shift. · Comply with all department policies, procedures, and performance standards. · Investigate incidents and compile accurate reports.

· Communicate clearly and remain in constant contact during shifts, including VIP arrivals/reservations.

· Perform a variety of duties, adapting to changing tasks without loss of efficiency or composure.

· Assist other departments as needed.

· Exhibit exemplary conduct, appearance, and grooming standards while on duty.

· Articulate vocabulary and ability to socialize appropriately with diverse audiences.

· Experience working in VIP environments, membership clubs, or with high-profile individuals.

WHAT THIS PERSON WILL BRING

· Must have a high school diploma or equivalent.

· Current valid CA Guard card or security license required.

· Ability to communicate effectively in English.

· An understanding of the rule of law and the relevant penal codes.

· Ability to represent the Security Department in an exemplary manner.

· Ability to effectively perform in crises and work under pressure without the loss of composure.

· Ability to memorize, recollect, and quickly retrieve relevant information.

· Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.

· Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

PREFERRED - VIP LOUNGE

· Experience in VIP hospitality, membership clubs, luxury lounges, or premium nightlife.

· Comfort working in intimate, sound-focused environments with high-profile guests.

· Strong hospitality instincts: warm greeting, discretion, intuitive guest support.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional

and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in

order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms

The expected compensation for this position is:

$20.00 USD - $25.00 USD Hourly
Pay is based on a number of factors including market location, qualifications, skills, and experience.