Live Nation
Live Nation

Coat Check - HISTORY, Ottawa

RoleCustomer Success
LevelEntry
LocationOttawa, ON, Canada
WorkOn-site
TypePart-time
Posted2 days ago
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About the role

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

You will have the opportunity to be part of a very special team for Live Nation’s newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 hosting over 180 concerts and private events annually. If you are ready to be a part of Ottawa’s most memorable and historic shows, this role might be for you!

Responsibilities:

  • Promptly greet and communicate with guests on coat check process

  • Hang and organize coats within a logical order and system

  • Return coats and items using the numerical order system to guests in a friendly and efficient manner

  • Maintain and organize coat check area ensuring cleanliness and organization at all times

  • Accurately complete paperwork referring to lost or stolen articles and follow up with respective parties if needed

  • Build and maintain relationships with management and team members

  • Additional duties as assigned or required

Qualifications:

  • You desire the need to make every guest experience as memorable and special as possible

  • Humble, kind-spirited and reliable with a passionate and confident attitude

  • You have strong attention to detail and customer service skills

  • You have the ability to take direction and work calmly and effectively under pressure

  • You possess a strong work ethic with a high sense of responsibility in an ever changing environment

  • You have the ability to work independently and within a team to juggle multiple prioritized tasks

  • Must be able to work evenings, weekends and holidays as required

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

The expected compensation for this position in Ontario is:  $17.60 per hour.

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Benefits and perks

Equity

Paid Time Off

Home Office Setup

Required skills

Guest service

Organization

Item tracking

Communication

Reliability

About Live Nation

Ottawa

Headquarters