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职位Live Nation

Venue Usher (VB Amphitheater)

Live Nation

Venue Usher (VB Amphitheater)

Live Nation

Virginia Beach, VA, USA

·

On-site

·

Full-time

·

1mo ago

必备技能

Communication

Customer Service

Problem Solving

Job Summary:

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and e Commerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show **CARE **around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Job Functions:

  • Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
  • Assist with keeping the venue safe, clean and presentable to the guest.
  • Resolve guest complaints or problems.
  • Examine tickets or passes to verify authenticity.
  • Provide assistance to with guests with special needs, such as helping with seat accommodations.
  • Show CARE by participating in venue recycling efforts before, during and after the show.
  • Guide guests to exits or provide other instructions or assistance in case of emergency.
  • May assist in verifying staff credentials to generally restricted areas.
  • Show CARE by participating in venue recycling efforts before, during and after the show.
  • Assist patrons by giving directions places inside or outside the venue.
  • Ensure guests are safely enjoying the show.
  • May help at informational kiosks or displays around the venue.

Qualifications:

  • High School Diploma or equivalent preferred
  • At least 1+ year in a guest service role preferred
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

If the above description sounds like you and fits your background, apply online today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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关于Live Nation

Live Nation

Live Nation Entertainment, Inc. is an American multinational entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. It continues to operate both brands as subsidiary companies, promoting and managing ticket sales for live entertainment internationally.

10,001+

员工数

Beverly Hills

总部位置

$12.5B

企业估值

评价

4.0

10条评价

工作生活平衡

3.2

薪酬

3.4

企业文化

4.3

职业发展

4.0

管理层

3.8

75%

推荐给朋友

优点

Great people and team atmosphere

Flexible scheduling

Fun work environment with events

缺点

Low pay relative to responsibilities

Very long working hours

Fast-paced and demanding environment

薪资范围

60个数据点

Mid/L4

Senior/L5

Mid/L4 · MANAGER, GLOBAL BUSINESS SYSTEMS

1份报告

$184,000

年薪总额

基本工资

$160,000

股票

-

奖金

-

$184,000

$184,000

面试经验

2次面试

难度

2.0

/ 5

时长

21-35周

录用率

50%

体验

正面 0%

中性 50%

负面 50%

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Group/Panel Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Technical Knowledge