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Box Office - SPAC

Live Nation

Box Office - SPAC

Live Nation

Saratoga Springs, NY, USA

·

On-site

·

Full-time

·

3w ago

Required skills

Customer Service

Job Summary:

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO:

  • Providing exceptional front-line customer service to ticket purchasers
  • Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
  • Working Live Nation ticketing systems on a regular basis
  • Organizing and distributing “will-call” tickets
  • Fostering and maintaining a positive attitude towards the company and its activities

WHAT THIS PERSON WILL BRING:

  • Must be at least 18 years of age.
  • Must pass a pre-employment background check.
  • High school diploma
  • Working knowledge of phone handling, cashiering, customer service
  • Entry level knowledge of basic computer operation and point of sales systems
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • Ability to work in a fast-paced environment
  • Ability to work weekdays, weekends, and holidays.

The expected compensation for this position is:

$16.00 USD Hourly
Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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About Live Nation

Live Nation

Live Nation Entertainment, Inc. is an American multinational entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. It continues to operate both brands as subsidiary companies, promoting and managing ticket sales for live entertainment internationally.

10,001+

Employees

Beverly Hills

Headquarters

$12.5B

Valuation

Reviews

4.0

10 reviews

Work-life balance

3.2

Compensation

3.4

Culture

4.3

Career

4.0

Management

3.8

75%

Recommend to a friend

Pros

Great people and team atmosphere

Flexible scheduling

Fun work environment with events

Cons

Low pay relative to responsibilities

Very long working hours

Fast-paced and demanding environment

Salary Ranges

60 data points

Mid/L4

Senior/L5

Mid/L4 · MANAGER, GLOBAL BUSINESS SYSTEMS

1 reports

$184,000

total per year

Base

$160,000

Stock

-

Bonus

-

$184,000

$184,000

Interview experience

2 interviews

Difficulty

2.0

/ 5

Duration

21-35 weeks

Offer rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Group/Panel Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Technical Knowledge