Job Summary:

The Role:

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.
Job Functions:

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to with guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.
  v. 2017

Qualifications:

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+
  If the above description sounds like you and fits your background, apply online to join the Live Nation
  Entertainment team today at: https://www.livenationentertainment.com/careers/.
  Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the
  employer for a visa.

Equal Employment Opportunity:

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race,
color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical
disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic
protected by state or federal law.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of
all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in
a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion
from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college
recruiting and search firms.