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VIP - Ancillary Sales Supervisor

Live Nation

VIP - Ancillary Sales Supervisor

Live Nation

Denver, CO, USA

·

On-site

·

Full-time

·

1w ago

Compensation

$40,123 - $49,920

Required Skills

Customer service

Sales

Team supervision

Communication

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO:

  • Supervise and Sell VIP Seat Upgrades, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons every night
  • Build strong relationships with VIP clients, VIP team and all internal departments
  • Participate in all new hire processes including training
  • Coordinate operations on night of shows with Ops Manager, servers, and security to ensure premium experiences are delivered.
  • Responsible for nightly setup and breakdown of the entire VIP areas
  • Maintain exemplary and professional grooming standards.
  • Oversee the guest services team.

WHAT THIS PERSON WILL BRING:

Required:

  • Professional and customer service oriented
  • Daytime and Nighttime Availability is a MUST
  • Exceptionally organized, with the ability to manage multiple tasks and deadlines effectively
  • Ability to make clear concise decisions, sometimes with limited information
  • Must possess superior interpersonal communication

Physical Demands/Working Environment:

  • Working environment is fast paced, loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 45 lbs. using proper lifting techniques

The expected compensation for this position is:

$19.29 USD - $24.00 USD Hourly
Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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About Live Nation

Live Nation

Live Nation Entertainment, Inc. is an American multinational entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. It continues to operate both brands as subsidiary companies, promoting and managing ticket sales for live entertainment internationally.

10,001+

Employees

Beverly Hills

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.2

Compensation

3.4

Culture

4.3

Career

4.0

Management

3.8

75%

Recommend to a Friend

Pros

Great people and team atmosphere

Flexible scheduling

Fun work environment with events

Cons

Low pay relative to responsibilities

Very long working hours

Fast-paced and demanding environment

Salary Ranges

59 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · BI Data Engineer

3 reports

$188,500

total / year

Base

$145,000

Stock

-

Bonus

-

$130,000

$195,000

Interview Experience

2 interviews

Difficulty

2.0

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Group/Panel Interview

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Technical Knowledge