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Venue Box Office staff

Live Nation

Venue Box Office staff

Live Nation

San Antonio, TX, USA

·

On-site

·

Full-time

·

1w ago

Required Skills

Phone Handling

Cashiering

Customer Service

Point of Sales systems

Cash Handling

Communication

Job Summary:

WHAT THIS ROLE WILL DO- Cash Handling; Opening Procedures and Closing Procedures

  • Maintain superior customer service both in person and over the phones
  • Answer phone with prompt and courteous attitude
  • Guest Relations
  • Will Call/Sales/Coat Check Window
  • Running Ticketmaster Program on Computer for Sales
  • Processing Opening and Closing Paperwork
  • Knowledge of Talent and Entertainment
  • Have a positive attitude
    WHAT THIS PERSON WILL BRINGRequired:- Working Knowledge of Phone Handling, Cashiering, Customer Service
  • Entry level knowledge of basic computer operation and Point of Sales systems
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • High School Diploma
    Preferred:- Previous Ticketing experience
  • Working knowledge of Windows based PC programs
  • Bilingual proficiency in English and Spanish is highly desirable
    Physical Demands/Working Environment:- Working environment is fast-paced
  • Position requires repetitive use of arms for answering busy phones and typing

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About Live Nation

Live Nation

Live Nation Entertainment, Inc. is an American multinational entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. It continues to operate both brands as subsidiary companies, promoting and managing ticket sales for live entertainment internationally.

10,001+

Employees

Beverly Hills

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.2

Compensation

3.4

Culture

4.3

Career

4.0

Management

3.8

75%

Recommend to a Friend

Pros

Great people and team atmosphere

Flexible scheduling

Fun work environment with events

Cons

Low pay relative to responsibilities

Very long working hours

Fast-paced and demanding environment

Salary Ranges

59 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · BI Data Engineer

3 reports

$188,500

total / year

Base

$145,000

Stock

-

Bonus

-

$130,000

$195,000

Interview Experience

2 interviews

Difficulty

2.0

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Group/Panel Interview

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Technical Knowledge