
Global insurance company
Senior Field Claims Resolution Specialist, Property
必須スキル
Customer Service
Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses. Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager. Requires knowledge of coverages provided within various homeowner policies. Demonstrated ability to handle claims of the highest complexity and exposure. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Proven ability to provide exceptional customer service. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems, and analytical skills. The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 5 years of directly related experience. Completion of advanced property training required. Ability to obtain proper licensing as required.
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Liberty Mutualについて

Liberty Mutual
PublicLiberty Mutual Insurance Company, often referred to as Liberty Mutual Insurance, is an American diversified global insurer and the sixth-largest property and casualty insurer in the world. It ranks 87th on the Fortune 100 list of largest corporations in the United States based on 2024 revenue.
10,001+
従業員数
Boston
本社所在地
レビュー
10件のレビュー
3.7
10件のレビュー
ワークライフバランス
4.0
報酬
2.5
企業文化
4.2
キャリア
2.8
経営陣
3.0
65%
知人への推奨率
良い点
Good work-life balance
Supportive management and team
Excellent benefits and job security
改善点
Poor compensation and pay not competitive
Limited growth opportunities and slow career progression
Inconsistent and poor management
給与レンジ
1,552件のデータ
Junior/L3
Mid/L4
Senior/L5
Director
Junior/L3 · Actuarial Assistant
1件のレポート
$92,460
年収総額
基本給
$80,400
ストック
-
ボーナス
-
$92,460
$92,460
面接レビュー
レビュー3件
難易度
2.7
/ 5
期間
14-28週間
体験
ポジティブ 0%
普通 67%
ネガティブ 33%
面接プロセス
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Hiring Manager Interview
5
Offer
よくある質問
Technical Knowledge
Coding/Algorithm
Behavioral/STAR
Past Experience
最新情報
Liberty Mutual Retires Safeco Brand - CollisionWeek
CollisionWeek
News
·
1w ago
Liberty Mutual Retires Safeco Brand, Consolidates Under Single Name - Program Business
Program Business
News
·
1w ago
Liberty Mutual retires Safeco brand - Insurance Business
Insurance Business
News
·
1w ago
Liberty Mutual officially retires Safeco brand - theinsurer.com
theinsurer.com
News
·
1w ago