
Director ,Product Delivery - Personal Lines Property & Specialty
About the role
Lead the project management of the Umbrella rating program migration, coordinating across Product, Tech, Distribution and Operations to drive multiple workstreams forward simultaneously, balancing speed against the need to minimize disruption for customers and agents Proactively identify and manage risks, decisions and dependencies across workstreams, escalating where appropriate Engage confidently with data and pricing discussions across workstreams, gathering the context needed to drive projects forward Support filing and tech requirements build as needed across cross-functional initiatives Provide regular, clear and well-structured updates to leadership and the broader organization on project status, risks and upcoming milestones As the Umbrella migration matures, support the planning and execution of future line of business migrations, applying lessons learned to accelerate delivery Take on an expanding portfolio of cross-organizational initiatives beyond the Umbrella migration, bringing Product Delivery leadership to programs across P&S lines of business The ideal candidate will have: A strong foundation in project or program management, with a track record of driving complex, cross-functional initiatives through to execution in fast-moving environments Excellent communication skills, with the ability to provide clear, consistent and well-structured updates to stakeholders at all levels of the organization Strong adaptability, comfortable shifting focus as business needs evolve, able to ramp up quickly on new and varied initiatives, and energized by the opportunity to take on a broader and more varied remit as the role evolves The ability to engage confidently in data and pricing discussions, gathering the context needed to move work forward without needing to be a subject matter expert Comfort working across varied cross-functional teams, building trust and alignment with colleagues across Product, Tech, Distribution and Operations Familiarity with insurance product delivery, rating programs or related processes is a plus Experience with filing support or tech requirements build in a business-facing capacity is strongly preferred If you're excited by the idea of leading complex, high-impact initiatives and helping shape how a world-class insurance team delivers for its customers, this is the role for you! Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field Minimum 7 years relevant work experience, typically 10 years PhD or equivalent research experience beneficial Expert skills in Excel, PowerPoint, and statistical software packages (eg, SAS, Emblem) Must have exceptional planning, analytical, decision-making, communication, and project management skills Experience managing or leading others beneficial
Required skills
Program Management
Project Coordination
Stakeholder Management
Risk Management
Communication
About Liberty Mutual
Boston
Headquarters