Director I, Product Research

Property P&L & Performance Management Guide the Property line P&L within the Small Commercial portfolio, partnering with State teams to monitor performance, identify trends, and deliver actionable recommendations that drive profitability and growth Lead moderate to highly complex analyses evaluating product and contract performance, translating findings into clear tactical and strategic recommendations Build new Property products, enhance and iterate on in-market Property products Serve as the primary point of contact for Property-focused analytics, including ad hoc and formal analysis of key business metrics Contribute directly to new product concepts and Property product strategy Lead and develop a team of four, fostering a culture of curiosity, analytical rigor, and continuous growth Lead cross-functional workstreams on medium to long-term, moderate to high complexity projects Build scalable tools and repeatable processes for use across cross-functional partners and analysts Develop and deliver executive-level presentations to senior stakeholders, including Small Commercial leadership and the Chief Product Officer Champion knowledge sharing through mentorship, training materials, and formal development sessions A passion for people leadership, with a proven ability to cultivate an inclusive, engaging team environment where individuals are empowered to grow, collaborate, and do their best work Bachelor's degree in Insurance, Business, Finance, Economics, Statistics, or a related quantitative field 6+ years of experience in commercial insurance product management, underwriting, or strategy, with demonstrated Property line expertise Proven track record of guiding P&L outcomes for a Property or related commercial insurance line Strong working knowledge of Small Commercial products, including Property and BOP Advanced proficiency in Excel and PowerPoint Proficiency in data tools such as SAS, SQL, Snowflake, and/or Power BI Exceptional planning, analytical, communication, and decision-making skills with the ability to lead and inspire others Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading. Minimum of 7, typically 10 years or more relevant work experience. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have exceptional planning, analytical, decision-making, communication, and project management skills. Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL). Significant understanding of competitors' pricing strategies and relationship to our own. Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.