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Claims Resolution Specialist Attorney Represented, Bodily Injury

Liberty Mutual

Claims Resolution Specialist Attorney Represented, Bodily Injury

Liberty Mutual

Plano, Texas, United States; Naperville, Illinois, United States; Indianapolis, Indiana, United States

·

On-site

·

Full-time

·

1mo ago

Manages, investigates, and resolves claims.

Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.

Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.

Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.

Confers with trial counsel and prepares trial reports.

Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.

Responds to various written and telephone inquiries including status reports.

Ensures adequacy of reserves.

Accountable for security of financial processing of claims, as well as security information contained in claims files.

Updates files and provides comprehensive reports as required.

Responsible for managing the practices and billing activities of outside and in-house counsel. 2+ years Personal Lines Third Party Auto Casualty

Experience: 2+ years Attorney Represented

Experience: Strong written and oral communications skills required.

Good interpersonal, analytical, investigative, and negotiation skills required.

Customer service experience preferred.

Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.

The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.

Ability to obtain proper licensing as required.

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About Liberty Mutual

Liberty Mutual

Liberty Mutual is a diversified global insurer and the sixth-largest property and casualty insurer in the United States. The company provides personal and commercial insurance products including auto, home, life, and business coverage.

10,001+

Employees

Boston

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

3.4

Career

3.6

Management

3.2

55%

Recommend to a Friend

Pros

Great training programs

Good pay and benefits

Supportive management

Cons

High workloads with little relief

Stressful work environment

Slow decision making processes

Salary Ranges

3,207 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Claims Adjuster

804 reports

$69,993

total / year

Base

$65,580

Stock

-

Bonus

$4,413

$54,581

$90,749

Interview Experience

8 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen/Phone Interview

3

Technical/Behavioral Interview

4

Panel/Hiring Manager Interview

5

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit