Field Account Manager

Location: London or Cardiff

Hybrid: 2 to 3 days/week in office (but 4 days during onboarding/ training phase)

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. 🔗 Learn more: https://risk.lexisnexis.com/

About the Team:

Are you looking to join an industry-leading sales organisation? Our Corporate Sales team partners with organisations to address and solve complex risk problems. At Lexis Nexis Risk Solutions, we pride ourselves on providing solutions that directly impact our customers' ability to mitigate and manage risk. You’ll join a high-performance sales team in a fast-growing business that is part of a FTSE 100 global leader, well-known and respected in the market.

About the Role

We are looking for a consultative and commercially driven Field Account Manager to join our Sales team. In this role, you will be responsible for managing and growing a portfolio of existing customers, protecting base revenue, driving renewals, and identifying incremental growth opportunities.

You will work closely with customers to understand their strategy, objectives and challenges, positioning Lexis Nexis Risk Solutions as a trusted partner. This role also supports new business activity in collaboration with Business Development colleagues and requires strong account planning and stakeholder management skills.

Responsibilities:

• Meet and exceed sales targets as set by the Sales Director.

• Manage and retain an existing portfolio of accounts, ensuring protection and growth of base revenue.

• Develop and execute customer account plans and retention strategies.

• Identify upsell and cross‑sell opportunities through gap analysis and insight‑led selling.

• Build strong relationships with multiple stakeholders across customer organisations.

• Support new business activity alongside Business Development Managers, including client meetings, demos and on‑site visits.

• Maintain accurate CRM records, forecasting and pipeline management.

• Collaborate closely with sales support, technical and implementation teams to deliver customer success.

Requirements:

• Proven experience meeting or exceeding sales targets in a B2B, SaaS, data or technology‑led environment.

• Strong experience managing and growing key customer accounts.

• Excellent communication, negotiation and stakeholder management skills.

• Strong organisational skills with the ability to manage time, priorities and forecasts effectively.

• Comfortable working in a team‑based, collaborative sales environment.

• Proficiency with CRM systems and sales tools.

• Open to learning and self-development

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

Learn more about the Lexis Nexis Risk team and how we work here.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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