IMMEDIATE OPENING LEAD SUPPORT ENGINEER –LNSSIAbout the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About the Role

As a Lead Support Engineer, you will provide direct, daily onsite support to a government customer HPCC system crucial to national security, while operating in a highly challenging, dynamic team environment. Your responsibilities will require strong problem solving and technical skills to troubleshoot issues in a mostly Linux-based environment. LNSSI will provide technical training on additional systems (HPCC, ECL programming), if needed, to obtain proficiency in the technologies and systems that are critical to our customers’ mission.

LNSSI (Lexis Nexis Special Services) was founded to help government agencies charged with missions in homeland security, national defense and the intelligence community create actionable intelligence and deliver data-driven decisions. We are committed to innovation and continue to bring new solutions to our government partners to solve some of the most pressing challenges facing our nation.

Responsibilities

• Diagnose and solve problems using scripts, maintenance tools, and technical skills

• Maintain required service level response and resolution times for supported systems

• Diagnose performance problems using available performance tools and system indicators

• Develop onsite modifications that ensure continuous improvement of tools and resources

• Take ownership of critical technical issues and develop processes or applications to enhance the team’s ability to achieve its goals

• Testing of software and providing technical feedback to customers, 3rd party vendors, and development teams

• Work with team members to identify training opportunities and develop training programs or plans based on team objectives

• Display initiative and versatility in identifying, learning and developing technical skills

• Supports technical engagement with customers in the absence of Lead Engineer

Requirements

• Security Clearance: TS/SCI w/ full-scope lifestyle polygraph (FSP)

• B.S. Degree (M.S. preferred) in Computer Science/MIS, or related discipline

• 2-3 years of Linux Systems Administration experience

• Proficiency in leveraging scripting language(s) e.g.,: SQL, BASH, PYTHON, PHP, PERL, etc.

• Experience conducting data analysis and scripting for development on big data systems

Preferred Requirements:

• Proficiency and experience in programming with Enterprise Control Language (ECL) in a High-Performance Computing Cluster (HPCC) system platform for big data processing. Candidates must be willing to learn HPCC/ECL.

• Experience supporting the Intelligence Community

Optional Requirements:

• Experience with Kubernetes container orchestration system

• Experience with Amazon Web Services (AWS) and cloud technology

Location: Washington DC Metro Area / Northern Virginia

Remote Work: Not eligible

Competitive Compensation and Benefits:

1775 Greensboro Station Place, Suite 425E | McLean, VA 22102 | http://lexisnexisspecialservices.com/

U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

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