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Labcorp
Labcorp

Leading company in the healthcare industry

Key Account Executive at Labcorp

RoleSales
LevelMid Level
LocationMacon GA
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Labcorp is seeking a Key Account Executive to join our team in Macon, GA.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Job Responsibilities:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client’s day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet, exceed monthly retention, and upsell goals on a regular basis

Minimum Qualifications

  • High School Diploma or equivalent

Preferred Qualifications

  • Bachelor’s degree
  • 2 years or more of previous outside sales or account management experience
  • Proven success managing a book of business: demonstrated, measurable track record of retaining, growing, and organizing a portfolio of clients and accounts.
  • 1 year or more experience in the healthcare industry: forging partnerships with healthcare professionals (HCPs) in a competitive, fast-paced territory; Proactively identifying and qualifying new prospects through targeted outreach and cold calling; and Cultivating trust-based relationships with physicians, nurses, and hospital administration

Additional Job Standards

  • Must reside in Macon-Warner-Robins-Fort Valley, GA area
  • Territory is Macon, GA, and surrounding areas.
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficiency in Microsoft Office and Salesforce
  • Ability to travel overnight as needed
  • Valid driver’s license and clean driving record

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Required skills

Account management

Territory sales

Customer retention

Client communication

Problem resolution

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About Labcorp

Labcorp

Labcorp

Public

Labcorp Holdings Inc., operating under the brand name Labcorp, headquartered in Burlington, North Carolina, provides laboratory services used for diagnosis and healthcare decisions.

10,001+

Employees

Burlington

Headquarters

$13.2B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.8

Compensation

2.3

Culture

3.7

Career

2.8

Management

2.9

62%

Recommend to a friend

Pros

Good work-life balance

Supportive team and coworkers

Good benefits

Cons

Poor compensation/pay not competitive

Management issues and lack of direction

Limited growth and advancement opportunities

Salary Ranges

3,244 data points

Junior/L3

Junior/L3 · Customer Service Representative

212 reports

$38,192

total per year

Base

$38,192

Stock

-

Bonus

-

$30,835

$47,304

Interview experience

1 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

100%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical/Lab Skills Assessment

5

Offer

Common questions

Technical Knowledge

Laboratory Procedures

Behavioral/STAR

Past Experience

Safety Protocols