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Permanent

Jakarta Raya

Jakarta

Supply Chain

Full

• Time

27-Jan-2026

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in The Life:

As our Order-to-Cash (OTC) Manager, you will lead a critical team within our Supply Chain, ensuring the financial and operational integrity of our direct-to-consumer (D2C) e-commerce channels. Reporting to the Head of Customer Care, you will be the key driver for process optimization and financial reconciliation, making a direct impact on our business performance and consumer experience.

• D2C Order Management: Manage accounts receivable for direct-to-consumer orders, meticulously comparing data from our Order Management System (OMS) with consolidated orders in SAP.
• Financial Reconciliation: Lead the reconciliation process for returns, refusals, and cancellations, ensuring accuracy and resolving discrepancies swiftly.
• Process Optimization: Analyze and improve cash management workflows for our D2C channels, identifying opportunities to enhance efficiency and reduce risk.
• Business Partnering: Collaborate closely with platform/ customers, e-operation teams, commercial, technical IT teams and other supply chain teams to support a seamless and financially sound consumer journey from order to cash.
• PO Settlement: manage manual PO claim and settlement.

What We Are Looking For:

• Analytical Skills: Ability to analyze complex data sets and identify discrepancies.
• Financial Acumen: Strong understanding of accounting principles, especially in accounts receivable and reconciliation.
• Business Acumen: Comprehension of e-commerce and direct-to-consumer business models.
• Results-Driven: A focus on achieving accurate and timely financial outcomes.
• Collaboration: Proven ability to work effectively with cross-functional teams.
• Technical capability: Proficiency in Power BI or Excel Macro would be a significant advantage.

Apply now

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