L'Oréal
L'Oréal

(Sr.) E-Commerce Key Account Manager, L’Oréal International Distribution

RoleOperations
LevelLead
WorkOn-site
TypeFull-time
Posted6 months ago
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About the role

Back

Fix Term

Shanghai Shi

Shanghai

Sales

Full

  • Time

13-Jan-2026

In respect with the brand / division model, increase brand’s online & multi-channels turnover, setting out the distance-selling strategy for a given clientele, ensuring incubation of new businesses & brand growth in the business market (e-commerce, m-commerce…), in line with brand’s identity and objectives.

  • Define e-commerce development & strategic roadmap: Identify and experiment on-line retail opportunities in line with brand’s positioning and objectives (including e-boutiques, e- retail and e-tail, mobile commerce, social commerce…)

  • Drive sales, ensure profitability and growth of the e-boutiques, e-retail/e-tail sites if relevant

  • Build a strategy to optimize traffic using all levers (media, search, social, partnerships…) and ensure cross-channel synergies

  • Monitor the customer experience and purchase path to improve purchase rate (frequency, conversion, average order size) on all devices (web, mobile…) and provide data expertise to deploy & adapt the strategy

  • Track and measure site & Business performance to increase programs ROI

  • Set-up and optimize orders, payment, delivery with Supply Chain (internal/external) & finance

  • Define, lobby for and pilot the budget in line with the entity’s /brand’s strategy and ambition

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Benefits and perks

Learning Budget

Paid Time Off

Performance Bonus

Healthcare

Employee Discount

Required skills

Product management

Sales

Retail operations

Logistics

Financial analysis

Marketing

Design

Leadership

About L'Oréal