
(Sr.) E-Commerce Key Account Manager, L’Oréal International Distribution
About the role
Back
Fix Term
Shanghai Shi
Shanghai
Sales
Full
- Time
13-Jan-2026
In respect with the brand / division model, increase brand’s online & multi-channels turnover, setting out the distance-selling strategy for a given clientele, ensuring incubation of new businesses & brand growth in the business market (e-commerce, m-commerce…), in line with brand’s identity and objectives.
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Define e-commerce development & strategic roadmap: Identify and experiment on-line retail opportunities in line with brand’s positioning and objectives (including e-boutiques, e- retail and e-tail, mobile commerce, social commerce…)
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Drive sales, ensure profitability and growth of the e-boutiques, e-retail/e-tail sites if relevant
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Build a strategy to optimize traffic using all levers (media, search, social, partnerships…) and ensure cross-channel synergies
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Monitor the customer experience and purchase path to improve purchase rate (frequency, conversion, average order size) on all devices (web, mobile…) and provide data expertise to deploy & adapt the strategy
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Track and measure site & Business performance to increase programs ROI
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Set-up and optimize orders, payment, delivery with Supply Chain (internal/external) & finance
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Define, lobby for and pilot the budget in line with the entity’s /brand’s strategy and ambition
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Benefits and perks
•Learning Budget
•Paid Time Off
•Performance Bonus
•Healthcare
•Employee Discount
Required skills
Product management
Sales
Retail operations
Logistics
Financial analysis
Marketing
Design
Leadership
About L'Oréal