Japan - E-Business Development Manager(CDO)

JOB TITLE: Corporate E-Business Development Specialist /Manager

KEY RESPONSIBILITIES:

Drive the acceleration of Nihon L’Oréal ecommerce business by establishing strategic frameworks and facilitating best practices sharing

Lead and negotiate joint business partnerships with Ecommerce partners at corporate level

Enabling

• Identify new ecommerce trends and opportunities for business growth and implement action plans

• Clarify and monitor KPI and goals for ecommerce key actions and monitor and enhance the online sales activity to share with divisions

• Manage competitive, market and best practices intelligence

• Define each ecommerce channel roles and flying wheels

• Build golden rule and primary KPIs of retail media operation

• Support divisions to build, manage and develop Ecommerce strategy and actions

Scaling

• Achieve company ecommerce excellence through upskilling and knowledge sharing.

• Ensure that all ecommerce activity is consistent with the brand sense of purpose

• Consolidate and maintain cross division online e-business plans

• Drive standardization and automation at scale across division to focus what matters most

• Leverage Tech at scale (Amazon Marketing Cloud, Retail media optimization tools, Gen AI, Beauty Tech)

Business Planning

• Lead and negotiate joint business partnerships with Ecommerce partners at corporate level.

• Develop and implement creative solutions to drive the company ecommerce business.

Digital Service Management:

• Driving global analytical and performance monitoring tool adoption and upskilling

• KPI monitoring & reporting

• Action Consolidation

Relations

• Partner closely with Key EC partners

• Partner closely with Divisions, especially Division Digital head, E-Biz reps and Digital teams in country

• Partner closely with Global, Regional & Local Corporate teams

CORE Skills & Experience:

• More than 5-year experience in ecommerce strategy and execution, especially in indirect ecommerce in a manufacturer or in an agency/consultancy supporting brands in a long-term relationship

• Strong problem finding/deep diving

and solving skills

• Strong communication skill in Japanese and English with various parties, both spoken and written

• Digital project management experiences plus

• Market research experiences plus

• Experience in the following tools plus: GA,

• Strategic and innovative mindset

• Agility and flexibility in complex situation

• Quantitative ability, business acumen

• Highly collaborative personality

• Acts / leads with human sensitivity

• Demonstrates entrepreneurship

• Achieves results, with integrity

• Interacts effectively

• Displays sensitivity to our “métier”

REPORT LINE:

Country CDO Ecom Director: