Sea Logistics Operational Care Specialist, Export

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Join our team to deliver exceptional sea logistics services. You will drive the end-to-end process to ensure outstanding service and value for our customers.

How you create impact

You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:

• To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
• To obtain dangerous goods (DG) approval where necessary.
• To create files for consolidation containers (unless performed by dedicated planners).
• To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
• To support in resolving claims + disputes.

What we would like you to bring

• Minimum 2 years of experience
• Strong sense of urgency
• Able to multitask effectively
• Proficient in Microsoft Excel, including Pivot Tables and VLOOKUP
• Extensive experience in end‑to‑end operational processes
• Exposure to a global or international working environment
• Comfortable with a routine-oriented role
• Intermediate level of English communication (spoken and written)

What's in it for you

• Miscellaneous benefits such as dental, hospitalization and others
• Annual Wage Supplement (AWS)
• Training and development

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.