Customs Clerk

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Customs Clerk supports daily customs clearance activities by handling physical documentation, coordinating with Royal Malaysian Customs Department (JKDM) and other authorities, and ensuring timely processing of shipment-related documents. This role is essential to ensure efficient clearance and compliance with Malaysian customs regulations.

How you create impact

• Operational / Tactical duties

• Collect, submit, and deliver shipping and customs documents to JKDM and relevant authorities

• Ensure completeness and accuracy of documentation (e.g., K1/K2 forms, invoices, permits)

• Liaise with customs officers and government agencies to process approvals and clearances

• Obtain permits, duty receipts, endorsements, and official stamps in a timely manner

• Track document status and support resolution of basic clearance delays or issues

• Leadership Responsibility

• Follow instructions from supervisors and comply with company SOPs and regulatory requirements

• Maintain professional conduct when dealing with customs officers and external stakeholders

• Support teamwork and smooth coordination within customs operations

• Financial Responsibility

• Safeguard handling of cash payments, duties, taxes, and official receipts (if applicable)

• Avoid penalties or additional costs by ensuring timely and correct document submission

• Strategic Responsibility

• Contribute to efficient and compliant customs clearance operations

• Support service reliability and on-time delivery performance

What we would like you to bring

• Basic knowledge of customs declaration and operations
• Certified customs certificate (mandatory/preferred)
• 1–3 years of relevant experience
• Basic skills in email and Microsoft Excel
• Good command of English

What's in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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