In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Job Purpose

The Continuous Improvement Manager is part of a team responsible for creating and implementing a world-class CI program in the K+N Global Services center. This role is an opportunity to work with 3,000+ talented and motivated colleagues on improving the offshored processes for K+N.

Main Responsibilities

• Design and implement a world-class CI academy with structured training and certification in the KN Global Services
• Create and maintain a tool-kit of relevant CI/Lean/Six Sigma tool tailored to the KN Global Services organization
• Drive the local deployment of the CI training academy and become a local CI champion
• Build a culture of continuous improvement and create a CI mindset in all business units
• Support teams in the practical application, help identify opportunities, and apply lean/Six Sigma tools
• Measure and quantify the improvements, and show-case the value of local CI initiatives Empower operational leaders to become Lean champions through coaching and consulting
• Collaboration with CI counterparts across the KN Global Services organization (Costa Rica, Cebu, Belgrade, and Thessaloniki)
• Stay up-to-date with developments in CI practices

Qualifications

• Bachelor’s Degree in Business, Information Technology, or related field (required)
• 2+ years Leadership Experience
• Lean/Six Sigma black-belt
• Experience building and rolling out CI programs
• Proven record of driving quantifiable improvements with Lean/Six Sigma
• Global Business Services / Shared Service Center experience
• Freight forwarding experience
• Excellent communication- and presentation skills
• Proven ability to work in cross-functional and multinational teams
• Analytical, fast-learner, action oriented, problem-solver
• Proven, multi-year record of driving CI programmes
• Confident in ability to lead change
• Self-motivating and self-driving

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.