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FRONT END/RECEIVING LEAD CLERK

Kroger

FRONT END/RECEIVING LEAD CLERK

Kroger

Western Springs, IL, United States, US

·

On-site

·

Full-time

·

4d ago

Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store’s financial best interests. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

  • Effective interpersonal, communication and customer service skills
  • Ability to work in a fast paced environment; team player
  • Sound judgement/decision making skills
  • Ability to read/interpret documents; basic math skills

Desired

  • High school education/GED
  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
  • Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
  • Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
  • Receive merchandise and verify deliveries for quality, count and condition against invoices.
  • Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
  • Communicate problems that may affect the integrity of the store or vendor.
  • Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
  • Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.
  • Assist in responding to emergencies/potential safety hazards.
  • Check and maintain equipment for proper performance; advise the store director of problems.
  • Be knowledgeable of the nature/duties of every department position.
  • Assist in responding to emergencies/potential safety hazards.
  • Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
  • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies.
  • Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers

Employee discounts

Cons

Low pay

Limited advancement opportunities

High pressure/stressful environment

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios