职位 Kroger

Kroger

Operates supermarkets and multi-department stores throughout the United States.

FRONT END/FLOOR SUPERVISOR

职能前端

级别Lead级

地点Portland, OR, United States

方式现场办公

类型全职

发布2周前

立即申请

Previous comparable experience
None
Model exceptional customer service and engagement behaviors.
Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
Spend at least 90% of time on customer approach side of the check lanes
Be an approachable, visible source of assistance to both customers and associates.
Maintain self-checkout and total front end queuing standards.
Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
Ensure till audits are being performed.
Supervise basket retrieval process.
Maintain break schedules for front end associates.
Make sure carry-outs are offered to customers.
Supervise cleanliness and safety conditions for front end and restrooms.
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation.

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关于Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

员工数

Cincinnati

总部位置

$31B

企业估值

评价

10条评价

3.5

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

3.8

职业发展

2.5

管理层

2.9

65%

推荐率

优点

Flexible hours/scheduling

Friendly coworkers/staff

Employee discounts

缺点

Low pay/limited compensation

Limited advancement opportunities

High pressure/fast-paced environment

薪资范围

4个数据点

Junior/L3

Junior/L3 · Data Scientist

0份报告

$133,200

年薪总额

基本工资

$116,000

股票

$6,000

奖金

$11,200

$113,220

$153,180

面试评价

3条评价

难度

3.0

/ 5

时长

21-35周

面试流程

Application Review

HR Screen

Hiring Manager Interview

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios