招聘
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
Essential Job Functions:
-
Grocery Clerk helps customers discover new items or products they inquire about.
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Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
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Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
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Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
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Recommend grocery items to customers to ensure they get the products they want and need.
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Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
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Label, stock, and inventory department merchandise.
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Report product ordering/shipping discrepancies to the department manager.
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Stay current with present, future, seasonal and special ads.
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Adhere to all food safety regulations and guidelines.
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Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
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Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
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Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
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Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
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Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
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Notify management of customer or employee accidents.
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Ability to work cooperatively in high paced and sometimes stressful environment.
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Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
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Ability to act with honesty and integrity regarding customer and business information.
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Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
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Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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Must be able to perform the essential functions of this position with or without reasonable accommodation.
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关于Kroger

Kroger
PublicThe Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.
10,001+
员工数
Cincinnati
总部位置
$31B
企业估值
评价
3.5
10条评价
工作生活平衡
3.2
薪酬
2.8
企业文化
3.8
职业发展
2.5
管理层
2.9
65%
推荐给朋友
优点
Flexible hours/scheduling
Friendly coworkers
Employee discounts
缺点
Low pay
Limited advancement opportunities
High pressure/stressful environment
薪资范围
3个数据点
Junior/L3
Junior/L3 · Data Scientist
0份报告
$133,200
年薪总额
基本工资
$116,000
股票
$6,000
奖金
$11,200
$113,220
$153,180
面试经验
3次面试
难度
3.0
/ 5
时长
21-35周
面试流程
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Offer
常见问题
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
新闻动态
Brookhaven holds community gathering after two shootings at Kroger - Rough Draft Atlanta
Rough Draft Atlanta
News
·
1d ago
Bellevue Kroger temporarily closes after power outage forces store to discard perishables - WSMV
WSMV
News
·
1d ago
Kroger launches career development, training platform - Chain Store Age
Chain Store Age
News
·
2d ago
4 people shot at Kroger in middle Georgia - WSB-TV
WSB-TV
News
·
2d ago