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Kroger

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Kroger

Portland, OR, United States, US

·

On-site

·

Full-time

·

2d ago

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

  • Retail experience
  • High school diploma or equivalent
  • Second language: speaking, reading and/or writing
  • Effective communication skills
  • Knowledge of basic math: counting, addition, and subtraction
  • Ability to handle stressful situations
  • Must be able to meet the minimum physical demands of the position
  • Must be 18 or older
  • Adhere to all local, state and federal health and civil codes.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Understand the store's layout and be able to locate products.
  • Maintain EAS to company standard.
  • Stay current with present, future, seasonal and special ads.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Observe scheduled shift operating hours.
  • Demonstrate creative merchandising.
  • Condition all products in assigned sections according to company policy.
  • Understand and perform cashier functions.
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers

Employee discounts

Cons

Low pay

Limited advancement opportunities

High pressure/stressful environment

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios