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Courtesy Clerk/Grocery Bagger

Kroger

Courtesy Clerk/Grocery Bagger

Kroger

Columbus, OH, United States, US

·

On-site

·

Full-time

·

9mo ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum Position Qualifications:

  • Customer Service skills
  • Effective communication skills

Desired Previous Job Experience

  • Retail Experience is preferred but not necessary

Essential Job Functions:

  • Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

  • Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

  • Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

  • Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

  • Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

  • Perform basic shelf conditioning.

  • Inform customers of grocery specials.

  • Return merchandise to store shelves.

  • Gather bascarts and return them to designated areas.

  • Clean spills, collect and pick up trash inside store and parking lot.

  • Clean all areas inside and outside of store.

  • Handle and assemble seasonal merchandise.

  • Understand the store's layout, locate products, and conduct price checks for cashiers.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

  • Adhere to all food safety regulations and guidelines.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Adhere to all local, state and federal laws, and company guidelines.

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers

Employee discounts

Cons

Low pay

Limited advancement opportunities

High pressure/stressful environment

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios