We are seeking an Engineering Manager to lead the operational modernization of our Point of Sale (POS) platforms. This role is focused on run‑the‑business engineering, with accountability for process automation, downtime reduction and MTTR through proactive signal detection, and enforcing modern, artifact‑based delivery practices.

This leader will directly manage engineers responsible for pipelines, release automation, environment standardization, and observability. All efforts will be traceable through repositories, validated with auditable evidence. Strong background in Java, Python within large-scale production systems is required. Deep experience with modern SDLC practices and proven ability to enforce standards.

Direct & manage the software design, development, implementation & support of software engineering teams & lead engineering projects. Engage in technical design discussions & drive technical architecture. Manage multiple initiatives & be accountable for delivering multiple releases on schedule with the highest quality standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Bachelor's Degree computer science, information systems, or related technical field
• High School Diploma or GED
• Any understanding of & practice in agile software development & management
• Any experience/familiarity with RDBMS, NoSQL, Big Data technologies
• Any experience with web/app containers such as Apache/Tomcat, Jboss or related skill
• Any direct technical experience in related disciplines
• Any extensive experience building/deploying services and/or applications using: Java, Spring/Spring Boot, REST APIs, Swagger, Node, Azure, GitHub, CI/CD, Kubernetes
• 2+ years of experience in e Commerce, retails systems or high transaction software solutions
• 5+ years of experience in administrative management of technical teams and/ or extended staff
• Excellent communication, collaboration, reporting, analytical & problem-solving skills
• Strong leadership & negotiation skills with business & technical group

Desired

• Master's Degree computer science, information systems, or related technical field

• Any experience developing and/or architecting front-end experiences � React, Swift (native iOS), Kotlin (native Android)

• Any of experience developing and/or architecting cloud-hosted backend services with Azure and/or GCP

• 2+ years of experience in leading engineering teams of 5+ engineers & coaching, mentoring individuals to grow their career

• Java, Python, CI/CD, test automation, artifact management, release governance, signal detection, monitoring – all in a diverse ecosystem at distributed scale.

• Partner & collaborate with engineering peers, product management, product design, & third parties (as appropriate) to prioritize deliverables providing the greatest value to our customers and business

• Hire & manage engineers & application system analysts; assign, direct, & evaluate their work/performance by writing performance reviews & providing feedback

• Present practical input for strategic technology decisions; synthesize complex problems & present simple, practical, reliable, & maintainable solutions

• Drive strategic alignment of system specifications, associate requirements, & project schedules of technology services

• Responsible for systems performance & resolution of production incidents, which may require 24hr/7day week coverage

• Work with Product Management to prioritize, scope & plan business milestones

• Support preparation of technology roadmap & provide input to business roadmap

• Monitor new technologies & trends within the industry

• Improve technology agility facilitating the use & creation of Cloud Services, REST APIs, design patterns, Behavior Driven Development (BDD), Test Driven Design (TDD), Continuous Integration (CI)/Continuous Deployment (CD), version control, proper environment releases, etc.

• Drive root-cause analysis of critical business & production issues to prevent future occurrences as well as review/approve potential solutions

• Establish performance standards & procedures, regulatory compliance & conduct ongoing performance audits & take action

• Must be able to perform the essential job functions of this position with or without reasonable accommodation