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职位Kroger

GROCERY/DEPT LEADER

Kroger

GROCERY/DEPT LEADER

Kroger

Woodland Hills, CA, United States, US

·

On-site

·

Full-time

·

10mo ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

MINIMUM

  • High School Diploma or GED
  • Any management experience

DESIRED

  • 1 year of grocery retail experience
  • Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
  • Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
  • Plan, organize and supervise the inventory process
  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
  • Monitor and control expenses for the department
  • Stay current with present, future, seasonal and special ads
  • Implement the period promotional plan for the department
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor
  • Create and execute sales promotions in partnership with store management
  • Understand the store’s layout and be able to locate products
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Adhere to all local, state and federal laws, and company guidelines
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Communicate company, department, and job specific information to associates
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

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关于Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

员工数

Cincinnati

总部位置

$31B

企业估值

评价

3.5

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

3.8

职业发展

2.5

管理层

2.9

65%

推荐给朋友

优点

Flexible hours/scheduling

Friendly coworkers

Employee discounts

缺点

Low pay

Limited advancement opportunities

High pressure/stressful environment

薪资范围

3个数据点

Junior/L3

Junior/L3 · Data Scientist

0份报告

$133,200

年薪总额

基本工资

$116,000

股票

$6,000

奖金

$11,200

$113,220

$153,180

面试经验

3次面试

难度

3.0

/ 5

时长

21-35周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios