Jobs
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
-
Any retail experience
-
Second language (speaking, reading and/or writing)
-
Promote trust and respect among associates
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Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
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Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
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Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
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Check product quality to ensure freshness; review sell by dates and take appropriate action
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Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
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Report product ordering/shipping discrepancies to the department manager
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Display a positive attitude
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Stay current with present, future, seasonal and special ads
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Adhere to all food safety regulations and guidelines
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Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
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Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
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Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
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Notify management of customer or employee accidents
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Report all safety risks/issues and illegal activity, including robbery, theft or fraud
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Must be able to perform the essential job functions of this position with or without reasonable accommodation
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About Kroger

Kroger
PublicThe Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.
10,001+
Employees
Cincinnati
Headquarters
$31B
Valuation
Reviews
3.5
10 reviews
Work-life balance
3.2
Compensation
2.8
Culture
3.8
Career
2.5
Management
2.9
65%
Recommend to a friend
Pros
Flexible hours/scheduling
Friendly coworkers
Employee discounts
Cons
Low pay
Limited advancement opportunities
High pressure/stressful environment
Salary Ranges
3 data points
Junior/L3
Junior/L3 · Data Scientist
0 reports
$133,200
total per year
Base
$116,000
Stock
$6,000
Bonus
$11,200
$113,220
$153,180
Interview experience
3 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
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