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HOME/DEPT LEADER

Kroger

HOME/DEPT LEADER

Kroger

Cypress, CA, United States, US

·

On-site

·

Full-time

·

2w ago

Manage the Home Department and maximize all financial operations. Provide exceptional customer service and quality assurance standards, as well as, achieve the sales and profit goals established for the department. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum

  • Willing to work weekends and holidays.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  • Ability to read shelf tags, signs, product labels, training materials, and bulletins.
  • Effective written and verbal communication skills.
  • Demonstrate ability to make intelligent decisions quickly.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
  • Qualified and able to operate power machinery and work with various job tools.

Desired

  • Related retail work experience.
  • Familiarity with apparel sales terms and processes.
  • Past work record reflects dependability and integrity.
  • Be thoroughly familiar with products carried in the department.
  • Follow planner, memos, bulletins, and faxes from the offices in an effort to create additional sales.
  • Coordinate intercom sales according to company policy and procedures.
  • Plan and organize workflow to accomplish goals and objectives. Sets priorities, organizes activities and resources and establishes timelines.
  • Daily prioritize list for clerks, follow up on tasks and assignments to ensure successful completion.
  • Monitor vendors to ensure compliance with company policies and procedures.
  • Maintain records of inventory, store statements, and invoices according to company policy.
  • Achieve profit contribution budgets and labor budgets.
  • Authorize any manager discretion markdowns.
  • Greet all customers and provide prompt assistance and courteous service.
  • Assist customers with any products they may have difficulty handling.
  • Package merchandise according to established company policies and procedures.
  • Train new personnel according to company outlines and procedures.
  • Keep an accurate record of in-store merchandise.
  • Order supplies in accordance with company policies and procedures.
  • Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, public image, accurate and product rotation.
  • Conduct inventories.
  • Maintain in-stock position on all products at all times.
  • Responsible for apparel inventory accuracy and controls.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers

Employee discounts

Cons

Low pay

Limited advancement opportunities

High pressure/stressful environment

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios