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Kroger

Cashier

Kroger

Nicholasville, KY, United States, US

·

On-site

·

Full-time

·

8mo ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum Position Qualifications:

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

  • Customer service experience
  • Prior experience as a Bagger or Courtesy Clerk

Essential Job Functions:

  • Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

  • Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

  • Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

  • Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

  • Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

  • Report pricing discrepancies to the Scan Coordinator.

  • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

  • Stay current with present, future, seasonal and special ads.

  • Adhere to all food safety regulations and guidelines.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

  • Adhere to all local, state and federal laws, and company guidelines.

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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关于Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

员工数

Cincinnati

总部位置

$31B

企业估值

评价

3.5

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

3.8

职业发展

2.5

管理层

2.9

65%

推荐给朋友

优点

Flexible hours/scheduling

Friendly coworkers

Employee discounts

缺点

Low pay

Limited advancement opportunities

High pressure/stressful environment

薪资范围

3个数据点

Junior/L3

Junior/L3 · Data Scientist

0份报告

$133,200

年薪总额

基本工资

$116,000

股票

$6,000

奖金

$11,200

$113,220

$153,180

面试经验

3次面试

难度

3.0

/ 5

时长

21-35周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios