Partnership with the Operations team and stores that would support stores by bridging the technology gap while ensuring consistent compliance reporting and administration across key programs. This position acts as a centralized support function, enabling store teams to focus on sales and customer experience while accuracy, compliance, and administrative tasks are managed consistently.

Minimum

• High School Diploma or GED
• 5+ years working in or with stores as a Store Manager or similar position
• Any knowledge of Fred Meyer policies, procedure and organizational structure
• Ability to collaborate and work cooperatively in a team-based environment
• Strong attention to detail
• Proficient knowledge of financial statements and budgets
• Ability to prioritize/multi-task while providing accurate/on-time results
• Demonstrated ability to maintain confidentiality and protect sensitive information
• Experience directing and participating on project teams and committees
• Ability to lead effectively
• Ability to delve into new areas outside of one’s comfort level
• Ability to be resourceful with systems and information available
• Ability to accept new business challenges
• Ability to find new avenues of approaching tasks
• Ability to work weekends and travel independently

Desired

• Associate Degree
• Any extensive knowledge of Jewelry Store Processes and Procedures
• Any thorough knowledge of the technology used in the store
• Any advanced knowledge in Microsoft Excel, Word, PowerPoint, Project, Map Point, Visio, or like applications
• Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service
• Act in a supporting role for stores, following up on the procedures of both Fred Meyer Jewelers and Fred Meyer Stores
• Assist with administration of Company policies and procedures
• Provide regular written updates and present to management on current procedure initiatives
• Monitor the results of assignments or projects
• Maintain open communication with merchandising, distribution, and operations personnel
• Attend meetings as required
• Assist in supporting departmental policies and procedures
• Act as the main support resource for stores to resolve technology-related challenges and process gaps
• Provide guidance, troubleshooting, and process clarification to improve store adoption of systems and tools
• Identify recurring technology issues and partner with KT to drive improvements
• Create or maintain reference guides and best practices to support store teams
• Establish and maintain compliance reporting across critical programs
• Support audits and internal reviews as needed
• Must be able to perform the essential job functions of this position with or without reasonable accommodation