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FUEL CENTER/LEAD CLERK

Kroger

FUEL CENTER/LEAD CLERK

Kroger

East Wenatchee, WA, United States, US

·

On-site

·

Full-time

·

3d ago

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Fuel department. Support the day-to-day functions of the Fuel operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

  • Effective Communication Skills
  • Ability to handle stressful situations
  • Knowledge of basic math (counting, addition, and subtraction)

Desired

  • High School Diploma or GED

  • Any fuel experience

  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

  • Participate in the inventory process

  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

  • Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

  • Responsible for fuel delivery and documentation of fuel inventory

  • Process fuel, merchandise, and lottery sales quickly and accurately

  • Follow opening and closing procedures for Fuel center

  • Maintain till according to company policy

  • Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops

  • Comply with safety procedures and identify unsafe conditions to management

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Maintain state, local and company compliance reports and logs

  • Complete incident and security reports

  • Clean up spills and complete Fuel Spill Report

  • Maintain knowledge of emergency plans numbers and procedures

  • Notify management of customer or employee accidents

  • Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Stock and inventory merchandise in kiosks

  • Clean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers/staff

Employee discounts

Cons

Low pay/limited compensation

Limited advancement opportunities

High pressure/fast-paced environment

Salary Ranges

4 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios