Jobs
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
Essential Job Functions:
-
Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
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Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
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Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
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Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
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Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
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Report pricing discrepancies to the Scan Coordinator.
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Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
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Stay current with present, future, seasonal and special ads.
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Adhere to all food safety regulations and guidelines.
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Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
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Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
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Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
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Adhere to all local, state and federal laws, and company guidelines.
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Ability to work cooperatively in high paced and sometimes stressful environment.
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Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
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Ability to act with honesty and integrity regarding customer and business information.
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Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
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Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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Must be able to perform the essential functions of this position with or without reasonable accommodation.
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About Kroger

Kroger
PublicThe Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.
10,001+
Employees
Cincinnati
Headquarters
$31B
Valuation
Reviews
3.5
10 reviews
Work-life balance
3.2
Compensation
2.8
Culture
3.8
Career
2.5
Management
2.9
65%
Recommend to a friend
Pros
Flexible hours/scheduling
Friendly coworkers
Employee discounts
Cons
Low pay
Limited advancement opportunities
High pressure/stressful environment
Salary Ranges
3 data points
Junior/L3
Junior/L3 · Data Scientist
0 reports
$133,200
total per year
Base
$116,000
Stock
$6,000
Bonus
$11,200
$113,220
$153,180
Interview experience
3 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
News & Buzz
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1d ago
Bellevue Kroger temporarily closes after power outage forces store to discard perishables - WSMV
WSMV
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·
1d ago
Kroger launches career development, training platform - Chain Store Age
Chain Store Age
News
·
2d ago
4 people shot at Kroger in middle Georgia - WSB-TV
WSB-TV
News
·
2d ago