Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing, supporting and supervising all functions, duties and activities for the department. Responsible for assisting with the execution of best practices, goals and standards established for the department. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed

Desired

• Chef skills
• Retail experience
• Second language: speaking, reading and/or writing
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Communicate verbally with customers and store personnel
• Clean and maintain sanitation to company standards and health department regulations
• Prepare all food products to established standards and recipes
• Prepare signs and price product in cases
• Determine needs and prepare daily shopping list
• Shop for products and ring through check stand
• Wash dishes, clean and maintain sanitation in work area
• Set up and maintain stock conditions and appearances in cases
• Prepare, place, and maintain garnishes in cases
• Code date products properly, monitor and remove out of date products
• Load and transport product to proper locations for stocking
• Assist customers on the Deli counter
• Implement price changes and monitor integrity
• Reset cases as necessary
• Sharen knives properly
• Stock supplies and ingredients to proper locations
• Analyze cost for new recipes to determine profitability
• Compute weekly purchases and communicate to Deli manager
• Direct Deli personnel in Chef duties
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation