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GROCERY/ASST DEPT LEADER

Kroger

GROCERY/ASST DEPT LEADER

Kroger

Denver, CO, United States, US

·

On-site

·

Full-time

·

4d ago

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;
perform production and customer service functions; maximize store sales and profits safely and ethically in
accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

  • Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
  • Willing and available to work weekends and holidays as needed.
  • Effective written and oral communication skills.
  • Ability to make intelligent decisions quickly
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
  • Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
  • Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
  • Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

  • Grocery retail work experience and/or backup manager experience.
  • Past work record reflects dependability and integrity.
  • Assist the Department Manager in organizing work, filling department staffing needs as authorized by store
    management, and training and scheduling associates so that customers are consistently provided with prompt
    courteous service.
  • Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be
    prompt, tactful, calm, courteous and professional in all interactions.
  • Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and
    supplies, and insure proper accounting of product received and balance on hand in the Department Manager’s
    absence.
  • Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation,
    freshness, quantity, quality and proper space allocation for merchandise.
  • Engage yourself and counsel associates in effective, productive merchandising techniques, customer services,
    product presentation and promotional activities.
  • Follow through on implementation of company programs and adherence to company policies and procedures,
    particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of
    unlawful harassment or discrimination.
  • Provide Department Manager with input on department budgets, goals and results.
  • Communicate and interact with associates and customers to provide a positive impression.
  • Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
  • Maintain floor, shelf and grocery areas clean and up to sanitary standards.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives and process
    improvements to direct reports in a positive manner.
  • Demonstrated aptitude to manage people and organize workloads.
  • Perform any and all duties as assigned.

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers

Employee discounts

Cons

Low pay

Limited advancement opportunities

High pressure/stressful environment

Salary Ranges

3 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios