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Kroger
Kroger

Operates supermarkets and multi-department stores throughout the United States.

FRONT END/CASHIER

RoleFrontend
LevelMid Level
LocationPortland, OR, United States
WorkOn-site
TypeFull-time
Posted2 weeks ago
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Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

  • High school diploma or general education degree (GED); or combination of relevant education and experience
  • Six months cashier experience to work at Customer Service Desk
  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed
  • Ability to organize/prioritize tasks/projects
  • Accuracy/attention to detail

Desired

  • Knowledge of company policies, procedures, and organizational structure
  • Related retail experience
  • Deliver and encourage other associates to deliver excellent customer service
  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
  • Complete file maintenance log for price discrepancies
  • Maintain cleanliness of checkstand area to housekeeping standards
  • Answer telephones
  • Comply with all corporate policies
  • Promote and follow Company initiatives
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

  • Maintain all store accounting functions
  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
  • Provide lottery service (except Alaska) and fish and game licenses
  • Send/receive faxes
  • Administer lost and found
  • Run vendor reports
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

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About Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

Employees

Cincinnati

Headquarters

$31B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.5

Management

2.9

65%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers/staff

Employee discounts

Cons

Low pay/limited compensation

Limited advancement opportunities

High pressure/fast-paced environment

Salary Ranges

4 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$133,200

total per year

Base

$116,000

Stock

$6,000

Bonus

$11,200

$113,220

$153,180

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios