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职位Kroger

FRONT END/FLOOR SUPERVISOR

Kroger

FRONT END/FLOOR SUPERVISOR

Kroger

Pewaukee, WI, United States, US

·

On-site

·

Full-time

·

11mo ago

Desired Previous Job Experience:

  • Previous comparable experience

Minimum Position Qualifications:

  • None

Essential Job Functions:

  • Model exceptional customer service and engagement behaviors.
  • Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
  • Spend at least 90% of time on customer approach side of the check lanes
  • Be an approachable, visible source of assistance to both customers and associates.
  • Maintain self-checkout and total front end queuing standards.
  • Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
  • Ensure till audits are being performed.
  • Supervise basket retrieval process.
  • Maintain break schedules for front end associates.
  • Make sure carry-outs are offered to customers.
  • Supervise cleanliness and safety conditions for front end and restrooms.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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关于Kroger

Kroger

Kroger

Public

The Kroger Co. is an American retail corporation headquartered in Cincinnati, Ohio. It operates supermarkets and multi-department stores throughout the United States.

10,001+

员工数

Cincinnati

总部位置

$31B

企业估值

评价

3.5

10条评价

工作生活平衡

3.2

薪酬

2.8

企业文化

3.8

职业发展

2.5

管理层

2.9

65%

推荐给朋友

优点

Flexible hours/scheduling

Friendly coworkers

Employee discounts

缺点

Low pay

Limited advancement opportunities

High pressure/stressful environment

薪资范围

3个数据点

Junior/L3

Junior/L3 · Data Scientist

0份报告

$133,200

年薪总额

基本工资

$116,000

股票

$6,000

奖金

$11,200

$113,220

$153,180

面试经验

3次面试

难度

3.0

/ 5

时长

21-35周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios